Privacy policy

This privacy policy governs the manner in which LAHOUSSAYE EI, the company that manages Runes de Chêne collects, uses, maintains and discloses information collected from users (hereinafter referred to as "Users") of the www.runesdechene.com website (hereinafter referred to as the "Site"), which is hosted on the Shopify platform. This privacy policy applies to the Site and all products and services offered by LAHOUSSAYE EI.

Collection of personal information

We may collect personal information from Users in a variety of ways, including when Users visit our Site, place an order, subscribe to our newsletter, fill out a form or in connection with other activities, services, features or resources we make available on our Site. Users may be asked to provide their name, e-mail address, postal address, telephone number, credit card information and other relevant information.

Use of collected information

We may collect and use Users' personal information for the following purposes:

Improving customer service: The information you provide helps us to respond effectively to your customer service requests and support needs.
Personalizing the user experience: We may use information in the aggregate to understand how our Users use the services and resources provided on our Site.
Transaction processing: We may use the information Users provide when placing an order solely to provide the service to that order. We do not share this information with third parties, except to the extent necessary to provide the service.
Sending periodic e-mails: We may use the e-mail address to send information and updates relating to their order. It may also be used to respond to their requests, questions and/or other inquiries. If the User decides to subscribe to our mailing list, they will receive emails that may include company news, updates, information on related products or services, etc. If at any time the User wishes to unsubscribe from receiving future e-mails, we include detailed unsubscribe instructions at the bottom of each e-mail.

Protection of personal information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade or rent Users' personal information to third parties. We may share general aggregated and anonymized demographic information about visitors and users with our business partners, advertisers and affiliated advertisers for the purposes described above.

Compliance with the Children's Online Privacy Protection Act

Protecting the privacy of the very young is particularly important. For this reason, we do not knowingly collect or maintain information on our Site from anyone under the age of 13. If you are under 13, please do not use our Site or provide any information about yourself.

Changes to this privacy policy

We reserve the right to update this Privacy Policy at any time. We encourage Users to check this page frequently for any changes to stay informed about how we help protect the personal information we collect. You acknowledge and agree that it is your responsibility to periodically review this Privacy Policy and to be aware of any changes.

Your acceptance of these terms

By using this Site, you signify your assent to this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.